Here’s how to clean a whiteboard so its surface is cleared of all dry erase marker residue:
Use a common microfiber cloth. Microfiber cloths, which are available from EverWhite, are better than other cloths at removing marker ink. Wash the microfiber cloth after several uses. You can use a whiteboard eraser to clean the surface, but make sure there are no sharp edges on the eraser or no sharp filaments in it. We offer free whiteboard surface samples that you can use to test the effectiveness of whiteboard erasers.
Use water or common household glass cleaners. No harsh cleaners are required to remove marker ink from an EverWhite board. Never use cleaners with abrasives. Cleaners such as Windex® are recommended. Never use scouring pads or abrasive cleaners, as those can ruin the whiteboard surface.
If someone inadvertently uses a permanent marker on a whiteboard, rather than a dry erase marker, it is often possible to remove the permanent ink. To do so, trace over the permanent marker ink with a dry erase marker. Then, wipe the board with a microfiber cloth, spray with Windex® or similar mild window cleaner, and wipe again.
If a permanent marker stain persists, call EverWhite at 800-335-7319 for advice on your specific situation
To remove adhesive from tape or stickers on an EverWhite whiteboard, use a common adhesive remove such as GooGone® and a soft cloth. Never use abrasives or scraping tools which can damage the surface.